Frequently Asked Questions

Flowlytics provides independent verification services for liquid hydrocarbons. We help producers, traders, refineries, and financiers understand exactly what they are handling—with confidence and clarity. Our platform creates verified records of origin, quality, and chain of custody for every shipment.

Our clients include upstream producers, commodity trading houses, refineries and downstream operators, banks and trade finance institutions, regulators, and auditors. Anyone who needs certainty about petroleum product identity can benefit from our services.

We provide an independent, structured approach to verification. Rather than relying on paperwork and assumptions, we deliver verified records backed by secure infrastructure. Our focus is on clarity and reliability—not complexity.

Our verification process examines the characteristics of each batch and creates a secure digital record. This record includes verified origin, quality attributes, and chain of custody information. The specifics depend on your use case, which we can discuss during onboarding.

Each batch record includes origin verification, quality parameters, volume, and a complete custody trail showing every transfer point. Additional attributes can be captured based on your operational requirements.

Records are protected by enterprise-grade security infrastructure and stored in tamper-resistant systems. Each verification is timestamped and linked to the batch's complete history. Commercial confidentiality is fundamental to our approach.

Public verification lookup is available for parties who receive a batch ID from a client. Full platform access and detailed records require an authenticated account.

Contact our team to discuss your use case. We will help you understand which package fits your needs and walk you through the onboarding process. Most clients are operational within a few weeks.

We offer pilot programs for qualified prospects. These allow you to experience the platform with real data before committing. Contact our sales team to discuss your requirements.

All packages include access to our support team. Producer Pro and Market Connect packages include dedicated support resources and priority response times.

We offer three packages: Verification Core for downstream operators and auditors, Producer Pro for upstream producers and trading operations, and Market Connect for enterprises requiring multi-party integration. Contact sales for details.

Pricing is tailored to your operational volume and specific requirements. We work with you to find a structure that aligns with the value delivered. Contact our sales team to discuss your needs.

Yes. As your needs evolve, you can upgrade to a higher tier. Our team will ensure a smooth transition and help you take advantage of additional capabilities.

We implement enterprise-grade security controls including encryption, access controls, and comprehensive audit logging. Data isolation between clients is enforced at every level of the platform.

Our platform is designed with regulatory requirements in mind. We provide audit trails and export capabilities suitable for compliance reporting. Specific certifications can be discussed with our compliance team.

Data residency can be configured based on your requirements. We operate infrastructure in multiple regions to support clients with specific geographic constraints.